Our Environmental, Social and Governance framework (ESG) is fundamental to how we operate as a business. It forms the foundation of how we plan, act and deliver sustainable and ethical services, whilst ensuring we forge a positive contribution and partnership to our customers, people and the communities we support across Australia.
Environment
Optimum Sustainable Service
We are committed to delivering the optimum, sustainable service in environmental management and recycling for properties of all sizes. Through our proven systems and highly trained cleaners, we use our expertise to achieve important targets in compliance of leading accreditation programs such as certified Carbon Neutral Cleaning Service, NABERS, WELL, BBP and GreenStar.
Our data collection and reporting mechanisms provide property managers accurate and reliable information upon which to make the best decisions. Our commitment to the highest standards of sustainable cleaning practices is second to none.
Our Waste and Recycling Systems
Education is vital for all stakeholders
QR Codes
We place a great emphasis on educating users how to identify and dispose of their waste correctly. Our colour coded communication system makes it easy for users to play a pivotal role in the correct handling of waste. Unique QR codes are placed on bins.
Bins collected
Bins are collected, the QR codes are scanned and the source or tenant is identified and recorded.
Bins weighed
Waste is tracked by floor, tenant and time, to identify weaknesses and opportunities for improvement. The scanned bins are weighed before emptying and the data is recorded in real time.
Reports created
When you can measure it, you can change it. Our reporting is detailed, accurate and informative and available – showing a site’s waste and recycling habits by day, tenancy and general composition.
Social
As an employer of over 6,000 multi-generational and multi-national citizens across Australia, we are mindful of our important obligations to them, their families and communities. In providing a welcoming and safe work environment, we contribute to the wellbeing and work satisfaction of our most valued asset – our people.
Our direct employment policy guarantees our cleaners Award conditions, stability and job confidence.
It’s a standard we live by and one we instil in everything we do. As a good corporate citizen, we are mindful of our impact on the lives of our employees, their families, and the communities we support.
Our Reconciliation Action Plan
Our Reconciliation Action Plan is formally endorsed by Reconciliation Australia and provides an important framework to support the national reconciliation movement and includes practical actions that drive our contribution.
We are also active members of Supply Nation, connecting with 1600 indigenous businesses for procurement and recruitment for all our national business needs.
Governance Compliance & Certifications
BIC Consolidated prides itself on a strong foundation of corporate governance. We are committed to ensuring our systems, practices and culture reflect an outstanding standard of ethics and integrity.
Modern Slavery compliant
In response to the Modern Slavery Act, we ensure we work with businesses that shares our values.
All suppliers within our supply chain are required to meet strict guidelines to ensure we meet our legislative requirements in the Modern Slavery Act.
CPS - Modern Slavery Statement
BIC - Modern Slavery Statement
ISO accreditations
Consolidated is fully accredited to the following standards:
- ISO 9001 Quality
- ISO 14001 Environment
- ISO 45001 Safety
- ISO 10002 Customer Satisfaction Certified
CAF Prequalified Contractor
As a CAF Prequalified Contractor, Consolidated have had our systems, policies and procedures successfully assessed against the CAF 3 Star Standard: a set of labour principles that safeguards decent work for cleaners.
Award & legislative compliance
We work with our clients & official bodies such as the Fair Work Commission to conduct regular audits on our payroll & staffing arrangements.
We are proud of our audit record and our adherence to full compliance with each award and legislative requirements.
Licensed to provide labour hire services
Consolidated Property is registered with Victorian Labour Hire Licensing Authority to provide licensed cleaning services.
We also comply with all statutory and legal obligations under the Labour Hire Licensing Act 2018 (LHL Act).
Policy Downloads
Quality Policy
Health and Safety Policy
Environment Policy
Anti Bribery and Corruption Policy
Privacy Policy