At BIC Consolidated we are proud of our long history of providing high quality commercial cleaning services to many high profile tenants, managing agents and property owners across Australia.
We are experts in servicing a wide range of premium and A-Grade buildings, including new developments, mixed use precincts, end of trip facilities and activity based working environments.
We work in partnership with our customers to achieve building accreditations and targets such as CAF 3 Star Certification, NABERS, WELLS and Greenstar ratings.
Expertise
Our customer portfolio is as diverse and as the communities we serve – with a wide range of customers and tenancies across multi state & portfolio contracts within a range of sectors including banking, finance, high profile government departments, legal, insurance & advisory companies. Every customer is unique and we tailor our services to suit the tenancies needs.
Proven track record
BIC Consolidated has over 45 years experience and over 6,000 directly employed staff servicing more contracts across Australia. Our experienced Transition Team enables a seamless change to better meet your property needs.
Ethical and compliant service supplier
We are a multi-site, multi-state CAF 3 Star Prequalified Contractor, compliant with Fair Work Australia Modern Awards and guidelines. We believe in fair pay for fair work and do not engage labour hire or labour sub-contracting.
Our people and safety program
We offer comprehensive training, development and recognition programs including BE SAFE learning foundation. We operate a Certified Quality Management System including Safety & Environment.
Innovation and sustainability leaders
Our Sustainability Team are Green Star Associates and we are experts across Green Star Performance & WELL International V2.0 in the field. Our investment in technology and data capture is extensive, including our industry leading Integrated Customer Experience Platform (ICXP).
We partner with Australia’s best and brightest
We specialise in servicing some of Australia’s best known property brands, their customers and tenants.
Mobilisation
BIC Consolidated is an industry leader
We are an industry leader in the mobilisation of cleaning and waste management services within newly contracts, new development environments. Our strength in setting up operations on site and establishing methodologies ensure the operations of the building are smooth and seamless during transition – and beyond.
We work hard to build our service relationships with all key stakeholders in the building and establish a warm rapport to support tenants and customers at all times. Our wealth of knowledge from working in similar profile properties, enables us to bring with us the expertise gained from many years experience to properties of similar scope, size and prestige.
Our transition plan sets out key milestones and activity required to mobilise the building smoothly and on time. Led by our department heads, the team is fully briefed and trained on all aspects of the services provided. Then the plan is presented to the customer during weekly catchup meetings to review progress and gain feedback. Generally this takes place over a 4 week timeframe.
Sustainable & Innovative Solutions
Helping Customers Achieve Their Sustainability Targets
Whilst no two buildings are the same, our expertise in managing waste in large office buildings throughout Australia has been gained from years of experience.
We’ve specialised in helping customers optimise their recycling and resource usage with our comprehensive systems, earning important WELL, NABERS and Green Star ratings for their buildings.
Certified opt-in Carbon Neutral Cleaning Service
In partnership with Climate Active, we are committed to proactively improving and reducing our emissions and carbon footprint, as part of our overall ESG strategy.
BIC Consolidated leads the way in developing more sustainable outcomes for our staff and customers. Customers can select to opt-in to our service, thereby reducing carbon emissions from our cleaning service.
Waste & Recycling Experts
Our Sustainability Team provide the following services:
- Tenant education programs
- Waste recommendation reports
- Waste audits & contamination reports completed by qualified auditors
- Innovative waste streams & closed loop solutions
- GECA approved cleaning products
- Innovation
- Leading the way with innovative solutions
Colour coded
waste
collection
points
Waste
sorted into
27 streams
Weighed
by stream
by floor
by tenant
24/7
accurate
data &
reporting
Interactive Customer Experience Platform
Our Interactive Customer Experience Platform (ICXP) is a real-time customer-centric service delivery and service management system that facilitates immediate issue notification and response, creating a more efficient and practical workflow that puts the customer at the centre.
Automation & Robotics
We are continually trialling and utilising the most up to date robotics such as floor scrubbing and vacuuming robots to deliver consistent and superior cleaning service across where possible.
Automation of basic cleaning tasks, allows our cleaning teams to provide a more efficient and cost effective service.
CAF Prequalified Contractor
As a CAF Prequalified Contractor, BIC Consolidated have had our systems, policies and procedures successfully assessed against the CAF 3 Star Standard: a set of labour principles that safeguards decent work for cleaners.